Thursday, February 21, 2008

eBay Seller's Stike

As a former eBay Powerseller, I’ve been watching the news on the reaction to recent changes on the eBay site. eBay has (once again) raised fees for sellers, withholding sellers ability to pop buyers with negative feedback (though I was never a fan of feedback extortion used by some sellers), and PayPal delaying transfers of funds between buyer and seller.

I know eBay is tired of its reputation being dinged by bad sellers, but it seems like ALL sellers are being penalized because of a few bad apples. eBay has said that it is going after bad sellers for years. Apparently, they either don't have the technology or the resources (or the will) to fix the problem in a systematic manner.

So rather than using a scalpel to strategically remove the bad sellers, they're using a sledge-hammer and damaging the entire eBay seller's experience.

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